Generac Certified Service Technician

Chris Ratliff, owner of CALL Electric in Lewisburg, WV, is a Generac Certified Service Technician, trained and authorized to handle all aspects of Generac generator service. His certification represents extensive training through Generac’s multi-step program, including hands-on instruction in installation, maintenance, and repair of Generac products. This certification not only qualifies Chris to perform warranty work but also ensures that every generator he services meets the manufacturer’s exacting standards. Whether it’s installing a new standby system or keeping an existing Generac generator running at peak performance, Chris combines expert knowledge and professional craftsmanship to deliver dependable power solutions for homes and businesses throughout Greenbrier County and beyond.

Generac warranties require that all service and repairs be performed by a Generac Authorized Servicing Dealer to remain valid. Third-party or non-certified technicians cannot complete warranty work, and doing so may void coverage. To begin a warranty claim, customers must contact an authorized Generac dealer, who will schedule a diagnostic visit to verify the issue and determine if it qualifies under the warranty terms. If approved, the technician will perform the necessary repair or replacement. Standard residential Generac generators typically include a 5-year limited warranty, which remains valid only if the unit is properly registered, professionally installed, and maintained according to Generac’s schedule by an authorized technician. Regular maintenance and documentation are essential to ensure full warranty protection and long-term reliability.